MacGuard Security Advisors is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to provide equal access to information and functionality for all users.

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Our Commitment to Accessibility and Inclusion

At MacGuard Security Advisors, we believe that accessibility is not just a legal requirement but a fundamental aspect of creating an inclusive digital environment. As security industry experts serving clients across the electronic security landscape, we understand the importance of making our services and information accessible to all professionals, regardless of their abilities.

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Our commitment extends beyond our website to encompass all our digital communications, resources, and client interactions. We strive to ensure that everyone can effectively engage with our consulting services, and business advisory content.

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Accessibility Standards

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility. These standards help ensure our content is:

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• Perceivable: Information and user interface components are presentable in ways users can perceive

• Operable: User interface components and navigation are operable by all users

• Understandable: Information and operation of the user interface are understandable

• Robust: Content can be interpreted reliably by a wide variety of user agents, including assistive technologies

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Accessibility Measures Implemented

We have taken the following measures to make our website accessible:

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Technical Accessibility Features

• Semantic HTML markup for proper screen reader navigation

• Alternative text descriptions for all meaningful images and graphics

• Keyboard navigation support for all interactive elements

• Sufficient color contrast ratios (minimum 4.5:1 for normal text)

• Scalable text that can be enlarged up to 200% without loss of functionality

• Focus indicators for keyboard users

• Descriptive page titles and headings

• Skip navigation links for screen reader users

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Content and Design Accessibility

• Clear, consistent navigation structure throughout the site

• Readable fonts and appropriate font sizes

• Logical reading order and content structure

• Error identification and suggestions for form fields

• Time limits that can be extended or disabled where applicable

• Content that does not depend solely on color to convey meaning

• Support for users who prefer reduced motion

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Known Limitations and Improvement Plans

While we strive for full accessibility, we acknowledge that some areas of our website may not yet fully conform to WCAG 2.1 Level AA standards:

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Current Limitations

• Legacy PDF Documents: Some older case studies and resources may not be fully accessible. We are happy to provide alternative formats upon request.

• Third-party Content: Some embedded content from external sources (such as industry reports or event registration systems) may not meet our accessibility standards.

• Complex Data Visualizations: Some charts and infographics in our industry analysis content may require additional alternative descriptions.

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Improvement Timeline

• Ongoing: Regular accessibility testing and user feedback integration

• Continuous: Staff training on accessibility best practices and inclusive design

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Feedback and Assistance

We welcome feedback on the accessibility of our website and are committed to addressing any barriers you may encounter. If you experience difficulty accessing any content or feature on our website, or if you have suggestions for improvement, please contact us using any of the methods below:

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Contact Information

Primary Contact: Kirk MacDowell, President & CEO
Email: kirk.macdowell@macguard.com

Phone: 423.302.0091
(Available Monday-Friday, 8:00 AM - 6:00 PM EST)

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When Contacting Us About Accessibility

To help us respond most effectively to your accessibility request, please include:

• The specific page or content area you're having trouble with

• A description of the accessibility barrier you encountered

• Your preferred format for receiving information (email, phone, alternative document format)

• Any assistive technology you're using

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Response Time

We aim to respond to all accessibility-related inquiries within 2 business days and will work with you to provide the information or functionality you need in an accessible format.

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Accessibility Testing and Evaluation

MacGuard Security Advisors regularly evaluates our website's accessibility through:

• Internal accessibility audits using automated testing tools

• Ongoing monitoring of accessibility standards and best practices

• Regular review and testing of new content and features before publication

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Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

• The U.S. Department of Justice's Civil Rights Division

• Your state's disability rights organization  

• The Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C)