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Tech Upsell Program

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Capitalize on your sales opportunities with one simple question:
Will There Be
Anything Else?

On average, residential companies lose 8% - 15% accounts per year.  By supplying systems that go beyond basic security, customers are less likely to cancel services and to be more satisfied with their relationship with your company.  Customer satisfaction parallels customer retention and lower attrition.

Lower Attrition
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Acquiring new accounts is time consuming and expensive.  One of the best ways to recover costs is adding on product options at the point of installation.  There’s never a less expensive or more compelling time to get a bigger share of the sale for improved profitability on your company’s bottom line without increasing your installation cost.

Increased Sales & RMR Revenue
Dial with Sales set to High

Many alarm companies overlook the trusted leverage of their technicians’ expertise to identify opportunities to add product and services on their appointment.  This practice will benefit your company and your technicians to have more income potential to earn commissions and develop sales skills important to the position. 

Technician Retention
Technician installing a ceiling sensor

Program includes:

Custom business goals & objectives, minimum upsell ROI targets,  forms & leaflets, processes & procedures, operations commission & bonus program guide, training & coaching guide, virtual kick-off meeting guide, ongoing mentorship & follow-up, and much more!

A Proven System
In-home sales person discussing security options with homeowners

With MacGuard’s Tech Upsell program, you'll be given a proven system to help your electronic security business retain valued technicians with more income potential to offer additional products and services to customers while in the home or business.

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Put Upselling to Work for Your Company

  • Improve Business Profitability

  • Increase Customer Engagement

  • Meet Customers’ Lifestyle & Security Needs

  • Provide Technicians Advanced Sales Skills & Added Income Potential

  • Boost Employee Satisfaction & Retention

Bill Graham
Formerly of Guardian Protection, Bill Graham was responsible for overseeing the development of Guardian’s Builder Division, spearheading the creation and expansion of its Builder Program to the largest full-service integrator in the country, with over 50,000 rooftops.
Bill Graham
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Tech Upsell Program brochure

Download our brochure for more information

I WANT TO LEARN MORE ABOUT

A TECH UPSELL PROGRAM FOR MY BUSINESS

Call 423.302.0091 or fill out the form below

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